Top updates from 2026
The Best Tools for AI Sales Automation
Slack announced AI sales automation features to reduce non-revenue-generating tasks for sales reps, including CRM data hygiene, lead scoring, outreach personalization, and pipeline forecasting. The up…
Slack Feature Drop: May the Productivity Be With You
Slack introduced a suite of AI-driven productivity features in May 2026, including a new Today view for daily briefings, Focus mode for distraction-free work, and upgraded Slackbot capabilities. Slack…
AI Message Writer
Slack introduced an AI message writer feature in Slackbot to draft, refine, and summarize written communication directly within Slack. The tool uses conversation context to generate tone-appropriate, …
AI for Small Business
Slack published a guide outlining four high-impact AI use cases for small businesses—customer service automation, marketing/content creation, operations workflows, and finance insights—positioning its…
Smarter Workflows, No Code Required: Introducing New AI Steps in Workflow Builder
Slack introduced a new 'Generate AI response' step in Workflow Builder, enabling users to automate summarization, translation, and drafting tasks using AI with no-code workflows. The feature allows te…
5 Ways to Get the Most out of Salesforce with Slack
Slack announced a deeper integration with Salesforce, positioning itself as the conversational interface for enterprise data. The company showcased five ways to leverage Slack with Salesforce, includi…
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